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Showing posts from September, 2017

HM Invests In Enhancing CX (Customer Experience) “Technology, Process & People are the drivers to build superior customer experience”

Customer Experience Management is an integral part of Customer Relationship Management and the reason why it’s important is because a customer who has a positive experience is more likely to become a repeat and loyal customer. Simply put, happy customers remain loyal to the Brand/Experience. At HM, we use several technology tools to interface our effectiveness of delivery to customers. From our Welcome Call to the Handover of the Home and much beyond it too our Service extends since we understand that this is a business of generations for generations. Customer expectations are higher than ever. We, at HM are focused towards one definite goal and that is to enhance the customer’s experience. Customer experience is an area that needs constant nurturing and care and with a greater focus on customer experience strategy, we have realized a positive impact on customer loyalty, higher retention and increased revenues.  Customer Satisfaction Indexes are built to ensure that the custome

A Pertinent Question of New Buyers Answered By HM- “Yes, elections conducted & handed over to the Association but we are with them at every step.”

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HM World City is a multi-dwelling complex spread in a huge geographical area with several phases. As each tower gets occupied, it becomes evident for the builder to form an Association and empower the society to take the control of the process and maintenance. A typical multi-storied apartment is a collection of multiple aspects, each of which is integral to maintaining a proper quality of life for the Residents. We recently concluded the election process for HM World City- Phase I, HM Indigo & HM Indigo 2.0 towers. It was a day worth to be marked in HM’s calendar and equally a memorable moment indeed for all our residents. Apart from the official announcement and ceremony of appointing the office bearers for their respective positions by the Returning Officer, Retd. Judge Shri Havanur, it was also a day a fun and networking for all the apartment owners All efforts are taken to facilitate smooth and easy transition. HM through its well laid out transition process ensures that

Home Buyers Just Love It & Want It and HM Has It “Best Deals like never before with My Magical Home Deals”

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HM adds zing and joy to the Home Buying with My Magical Home Deals coupled with Great Walk-In Treats. It’s the perfect season and reason to buy. So gear up for offering the best deals to your prospects (read: our customers).  It’s time for fantastic action. Bring your customers to HM Indigo and they will be overwhelmed with the Great Walk-In Treats while their children enjoy the festive moments created for them a t the marketing office. HM’s undeniable opportunity gives you full leeway on how you wish to invest or buy your future home. Where in buyer didn’t have to do much of his financial planning or he has to save or accumulate lots of funds to buy a new home.  FLEXI BOOKING PAYMENT:  A buyer can book his dream home with just 10,000-1lac rupees across any project of HM.                FLEXI DOWN PAYMENT: Where in buyer can pay his agreement amount from 7%-15% which won't bore a hole through your pocket towards the booking amount and down payment for your new apart