HM Constructions - HM Group Blog

We have evolved from the seller's market to the customer's market. Having said that, we mean that neither we nor you can afford to take customers for granted and lose them for life. According to the research, a disgruntled customer causes more damage to your business than a satisfied customer can do good about you. The damage is three times more here. Therefore, you must treat every customer with dignity and respect without compromising the ethics of your business. In our continuous endeavor to excel in customer satisfaction, retention, and attraction, we have devised a process called 'Customer First" that, in essence, a customer delight programme. It involves the following but not limited to. We lend our ears before we buck up. Having said that, we mean we patiently hear to our customers before offering any suggestion or solution. We resolve more or less 50% of the problems this way. You ought to keep in mind that NOT all the problems are genuine and to our ex

Being different pays in life. According to the best-selling author Shiv Khera, winners don't do different things, they do things differently. For instance, we welcome everyone to our projects and share a reciprocal growth with us. In the process, a few of you excel in some of our projects. However, having said that, we do not undermine the contributions of the other business partners associated with us. After all, a success is a journey and surely NOT a destination. What we mean here is that like the five fingers of your hand, we have got to recognize and reward those who work better than the rest. We have thus introduced "Jackpot Championship" where we have handpicked 30 business partners initially and have taken them to site visits on a number of occasions. We understand, together we can progress complementing each other's growth and prospect. In light of the above, we have designed "Jackpot Championship" for the elite business partners who love to

We welcome you to yet another SUCCESS of us that precisely talks loud and clear about our incredible value system for our business partners like you. We are delighted to have you on our roster of business partners and at the same time, do not miss opportunities to reward you for being a bonafide business partner and a valued member of the extended family of HM Group. We understand how much pain you take for us on everyday basis and, therefore, have introduced a 48-hour payment system. In other words, you refer a lead to us and help us close a deal with your client/prospect. On successful closure of a deal on any of our properties, we ensure that you get paid through cheque/s within 48 working hours of the deal closure. We practiced this payment system over the last couple of months and we were able to live up to our commitment there. We thus feel it necessary to reassure you that we care for you as much as you care for us. In other words, we have given birth to a reciprocal relat

We are back again here with another piece of information. We are grateful to all of you who have been instrumental to our coveted journey to success stretched over the last two decades since 1991 and without you, we couldn't have achieved this feat. It's the time to thank you all for your outstanding support and patronage to us. At the same time, we feel indebted for believing in our ability to build world-class projects like the HM Tower over the years in Bangalore. Our strategy of an early marketing of HM Tower has actually proved us right. We have been taken aback by the sheer number of enquiries on the project spread over the last two quarters of the current fiscal. The flow of enquiries grew steadily over the time though the number of enquiries made in Quarter II was just phenomenal. Having said that, we, however, do not mean that Quarter I was bad. In fact, we set the ball rolling in the Quarter I that finally bore the significant increase in the number of enquiries

We are delighted to share with you that housewarming ceremony at HM Tropical Tree has just begun as people have moved in there. Historically, a housewarming ceremony is a kind of informal partying in the presence of family, friends, and close guests after one moves into a new home. The ceremony doesn't have any specific agenda other than an informal tour of the new home/property while the invitees there come with some gifts useful for decorating the new home. We at HM Group, however, take this ceremony to bond with our clients cum the new home owners. You will be happy to know that one of our clients recently organized a housewarming ceremony at HM Tropical Tree and we took this opportunity to bond with the client further by extending courtesies as below. We deputed an additional manpower from our side for the occasion just to ensure that everything was falling in place in the order of preferences of our esteemed client. At the same time, we ensured a hassle free envir

In our continuous endeavors to keep you updated about the happenings of HM Group, we take this opportunity to introduce HM Vibha that is synonymous with one of the trendiest business centers cum offices in Bangalore. We call it "Awfis" that is emotionally yours and that creates an awe in people surrounding you. In other words, when a company or an individual chooses to open an office at HM Vibha, they give birth to many telltales surrounding them. After all, HM Vibha is a class apart in the City of Bangalore that has virtually carved out a niche for itself in the posh offices of Bangalore. We have fully dedicated the 7 th floor of HM Vibha for the "Awfis" that has a spread over 15,000 sq. ft. (!). Truly mind boggling, if you consider the prime location of the property and at the same time, the state-of-the-art facilities available there. Every fine morning, people would love to be there for some serious works and they would be taking pride in sharing their offi

We are delighted to announce here that HM Indigo 3.0 is now ready for possession. It's a moment of glory and honor for all of us at HM Group as we gear up to hand over the keys to the homeowners of HM Indigo 3.0 at HM World City.  However, the handover of a project like HM Indigo 3.0 requires a sustained and a well planned effort for living up to the promises made at the time of its selling. It is this stage of a project (after the completion of construction) where a builder has to ensure that the facility operations at the property are meeting a success. Simultaneously, an efficient and effective communication on the handover and the project compliance must be passed to the new owners. In other words, the handover process calls for a thorough check and restraint on the contractors by a builder. Since HM Indigo 3.0 has been scheduled for the handover, all works including those pertaining to the facility management there are being strictly monitored against the deadline. Our pro

We have achieved another milestone with the AG 3 Centre at HM Tech Park. It gives us immense pleasure to share with you all that Reliance Jio (the world's biggest startup with an investment of more than INR 1500,000 crore) has set up its central network hub for the Karnataka circle at HM Tech Park. The choice of the location was motivated by several factors that matter most in a telecom business. Do you know the entire traffic of a telecom circle gets aggregated at AG 3? From a commoner's perspective, AG 3 is the entry and the exit point for all IP (Internet Protocol) traffic within the circle and also from outside circles. Therefore, AG 3 Centre has housed the stuff like routers, DWDM Transport, EPC, and CDN equipment - all that matter for an augmented capacity of handling a very high volume of traffic for voice and data. On the flip side, Aggregation Node 3 is a traffic aggregation point for AG 2, better known as the core router. AG 2 connects different circles having

It's a momentous occasion for us at HM Group to announce that we fast paced the completion and handover process on the 5 th floor of Geneva House. In fact, we have successfully completed and handed over this 5 th floor well ahead of the schedule. The best part of this transition is that we have been able to extend a warm welcome to M/S. 855 Trial Lawyers, to the Silicon Valley of India - Bangalore that itself is another milestone and has virtually added another feather to the city's cap. The City of Bangalore can now boast of some of the finest legal brains in the world. In other words, the city now has an array of global legal experts befitting the needs of the multinational companies that have set up shops in Bangalore, India. As a matter of fact, Bangalore has truly become an international legal  hub in addition to its global stature - The Silicon Valley of India. On the flip side, our home grown companies doing business abroad such as US can now avail the legal advic

You love your clients to buy a new home in Bangalore. Your clients are keen in great locations. Your client believe seeing is believing. Your clients don’t believe in waiting. Your client’s requisite is prices without frills. So here we present “READY HOMES FESTIVAL2016”. Brilliantly appointed projects with the best layout plans designed by top notch Architects is now fully completed and ready to move in at the most promising locations in North, South, East and Central Bangalore.   Let your client choose a home from 1100 sq.ft to 6150 sq.ft from a location of their desire. We have released the best of our inventory with no reservations for this Ready Homes Festival. Your clients have payment restrictions. We have Payment Flexibility options too for your clients. We also have special Cash back offers just for the extra lakh you would want to tuck in your housewarming. Avail all these that are introduced exclusively for your bookings in Ready Homes Festival 2016. The best h

Launching a new residential real estate sensation in South Bangalore- HM CRESCENDO. Its special. HM has introduced for the first time Compact Luxury Homes in Bangalore. 120 Luxurious yet compact apartments is soon to become a highly – desirable residential property in South Bangalore with an address that requires less articulation. 16 minutes drive from Jayanagar and 3 minutes from the doorstep of HM Crescendo is the nearest Metro station, makes it an enviable location. We truly believe that this is a fine offering for your prospective customers who are looking for their perfect home. We are excited to share all about this new home. So call us right away. I await.

What is Mock-up and Model Apartment? Mock ups are commonly required by builders, designers, architects, and end users for custom furniture and cabinetry. The intention is often to produce a full-sized replica, using inexpensive materials in order to verify a design. In manufacturing and design, a  mock up , or  mock-up , is a scale or full-size model of a design or device, used for teaching, demonstration, design evaluation, promotion, and other purposes. A  mock up  is a prototype if it provides at least part of the functionality of a system and enables testing of a design. Mock-ups are used by designers mainly to acquire feedback from users. Mock-ups address the idea captured in a popular engineering one-liner: You can fix it now on the drafting board with an eraser or you can fix it later on the construction site with a sledge hammer. Model Apartment An  apartment  (in American and Canadian English) or a  flat  (in British English) is a self-contained housing unit (a type

Hand over Apartment is not just a delivery of keys to the buyer, it is much more than all this. You are delivering a home to the owner, which could be a dream home for a person, It was immense pleasure for me to be part of this team where I am one among those smiling faces who meets our client during their initial Gruhapravesham. Not just that, this involves lot of other pre-handover activities which is most critical role in my work. It means keeping up the expectations of our valued customer.  HM being known for its quality and trust. Hence we set our benchmarks high and strive to achieve it for we all stand testimony to the fact that Quality rises above all and finally that is the only sustenance in the market. The core focus of the CRM team I work in, is to meet:        Expectations of snag free apartment        Expectation of lag free services & facilities Nothing is perfect, but it cannot be imperfect at the cost of Clients happiness, thus we keep to ac

In today’s fast paced world there are hundreds of brands which provide the similar type of products and services, but branding is the only tool where we can communicate to the customers that how different and unique is the product and service is. HM Group uses different mediums of brand communication, let it be Indoor or Outdoor. A direct communication is one of the strategic branding we follow. Case Study Hoarding Level from Ground: 40 + feet Visibility: Signal (30 seconds for moving TG and 180 seconds for stagnant TG) Location status: JC Road, Prime location, @ Signal with plethora of hoardings around Strategy: Striking, Simple & Direct communication Success: No Visuals, Only Content. Direct and Simple for quick readability. The hoarding stated “ OWN A READY LUXURY HOME IN SOUTH BANGALORE @ 62 LAKHS ONWARDS”. The hoarding was not only about the statement, but it was the innovation in the hoarding with the LED strips that allowed it to stand out. Similar t

Because of evolving business processes and rapid changes, the way people work is changing. However, savvy facility executives are learning that a high performance workplace can make a significant contribution to boost productivity, improving profitability and creating a competitive edge. To achieve this exceptional performance, the new focus is to shift their focus from the space their people occupy to the nature of the work their people do and how they can support it most effectively. We at HM are changing the way internal services are provided and delivered to our customers. A good example of the importance of understanding the need of the customer comes from the way the HM CRM team took initiative to solve a problem which proved to be an exemplary service by the customers and also increased their faith in our service. There was a huge dump of interior debris at the backyard of Indigo Block. This was of high concern as it was pertaining to hygienic issue for the residents there

A milestone was etched in the business chronology of HM. The amenities of HM Grandeur were unveiled by the project team of on 29 th July 2016 with Mr. H.J. Siwani and Mr. M.J. Siwani doing the honors of marking the opening of the facilities to all our current and prospective customers. It was the most awaited festival of the year for HM family, with the jubilant presence all the teams who were instrumental in construction and delivery of this monumental building in Wheelers Road, Frazer Town. Zeal and exuberance filled the air, when the teams saw their brand new building being lit and standing tall as 250+ feet monument, a tribute of the tireless efforts of all the people who have put their years into the making of this project . We understand what is Royalty and when we chose to create the edition of Royal Homes, we build not just the infrastructure but backed it with a 5 star service with the facility being managed by the Hospitality team. Concierge desk managed by the

Some view office renovation work as a dreadful chore, some find it a financial burden. But the plain fact is that, for a business to grow, constant office renovation is essential and necessary to maintain such growth. The major factor of concern while working on the interior of the Nuware's Office was that the office was running as the interior works were taking place so it was challenging to make the work happen. So phase based renovation plan was implemented so that the daily work atmosphere of the employees is not disturbed or hampered in any way possible. When it comes to renovation works, it is definitely wise to replace the carpets and tiles to ensure a fresher and livelier atmosphere. A fresh spray of paint or a wall sticker change can liven up this workplace. The surrounding walls can play a huge part in determining the ambience of your office. A change of color is essential to follow changes in color trends so a new color combo was set along with the textur

My journey in selling   HM INDIGO   has been a great learning experience, not only it has helped me identifying the sales person in me, but also helped me to grow as an individual. Over these months, I’ve realised that a sales person is the first identity and the face of the company for a client, so striving to be a successful sales person has made me learn many new things. And each and every day so far has been a new learning experience. The most interesting part of the trade is that; we get to meet different types of individuals. Ranging from clients who know exactly what they want, to clients who are not sure if this is what they want. Some clients who are particular about each and every specification, to those who are not so specific. Clients who are unable to make a decision, to clients who make decisions on the spot Here is a one my real life experience, which is eye opener in my Journey: “ 5-year kid made a decision in 10 minute ”, surprised! Yes, friends a 5-yea

Every person struggle and run behind banks to get approval for each and every document for Bank Loan while purchasing home. We value our customer’s time and as HM we always believe in value added services thus we have built a team who takes care of all the documentations and ease out the process of Home loan by actively coordinating with banks. Process flows as this in Flow chart, we believe in fast process hence we always consider the commercial banks such as SBI, ICICI, HDFC and Axis while suggesting, however we won’t stop with these three, and we are tied up with other major banks based on our customer’s convenience and preference. Post Client’s selection on bank, we channelize the process of HOME LOAN by collecting all the documents from customer, submitting same in the bank, coordinate with bank subordinates to make the process faster and actively doing follow up so that nothing can delay the process till the customer gets Loan Amount disbursed. The process remains more

It’s Q2 for the financial year Time for new goals, new hopes & new aspirations & undoubtedly new challenges. We have realized that lesser turnaround time by the builder for payout of commission and this is the most CRITICAL factor under the current financial scenario. Hence for the FIRST TIME EVER in Real Estate History, we are launching a campaign “48 hour payout” guarantee, wherein we guarantee you 100% payment of your success fee within 48 hours of receipt of the first tranche of payment i.e. 15% of the apartment value and agreement being executed, on submission of the invoice the same day of the agreement execution. Existing procedure for success fee pay outs: ·         50% on the first tranche of payment being received by HM i.e. agreement amount. ·         50% on the second tranche of payment being received by HM i.e. bank contribution Or Construction linked payment from customer. New and Revised procedure for success fee payouts for Q2 (July, August

It’s a new world living at HM Grandeur, another prestigious project of HM with Five Star Standard Management standards for all our esteemed customers. There is just no substitute for knowing your customer, but help them get “THE BEST”. And here we are to give the customers the WOW feeling. HM Hospitality is a award winning company for Quality and Service from the Indian & International Hospitality market for consecutive two years, 2015 & 2016. HM Hospitality is spear headed with Executives, Professionalized and mastered in their respective forums.  Our skilled workforce ensures that your maintenance requirements will be handled to the highest standards of the industry. Welcome to YOUR HOME at HM Grandeur, which combines the best of everything for Our customers to live in style. HM Grandeur presents you a comprehensive range of services which you might just need to pamper yourself. From a Conceirge Desk to help , a Gym to tone , a Spa to refresh and the Spa T

The structural system for the HM apartments comprises of conventional RCC Beam and Column construction. Every measure is taken to ensure the best standards are strictly maintained for stability of the building within the purview of the Indian Standards HM ensures that the geometrical dimensions, member properties and member-node connectivity, including eccentricities are modelled in the analysis problem. The computer analysis produces individual member forces, reactions at foundation level and deflection pattern of the entire structure as well as individual members. HM uses this data to confirm / review the member sizes and arrive at the most appropriate design of the structural members for arriving at the optimum structural space frame characteristics that satisfy the strength and stability criteria in all respects. All R.C.C structures of HM projects are designed according to the Limit State Method as specified in IS: 456 – 2000. With consideration for strength and durability,

One of the first things people ask when they are interested in a home is “What’s the carpet area (square footage)?” One of the first things we ask buyers, once we know their price range is “what size home do you need?”. With few exceptions, people are able to immediately quote a size range in square feet. Square footage measurements make it easy to compare and sort one house against another and to decide, when searching, which homes to select initially as candidate properties, and which to exclude. Many agents and buyers use the Carpet area size of the home to compare the price per square foot against the average price per square foot of homes sold in the particular neighborhood or area in which the home is located. Agents and Buyers use the Carpet Area in this manner because no other characteristic of a house is as easy to understand, or as generally reliable to compare. Of course Carpet area size it is not and should not be the ONLY one criteria used in valuing a home. There ar

Today's workplace are a notable departure from those of the past. Formerly, perimeter executive offices surrounded by stereotype set ups & productivity draining expenses of repetitive workstations, poor acoustics, Limited flexibility, and views, and a lack of meeting space marked with open free flowing spaces reducing walls. Perimeter offices are disappearing, floor plans are opening up & trendy breakout areas & cafes are replacing the rigid closed layout of the past. Decision makers are emphasizing on modifying their facilities to support Creativity, Focus & Teamwork. The productive sitting in Cafes or lounge areas than in traditional workstations. The ease with mobile technology enables many of them work anytime, anywhere. So why is recreation rooms and break out zones provided in the modern day offices. it helps ease their stress and replenish their creative batteries for extended working hours without burdening them physically & mentally and thereby impr

Site Visits are very critical in the entire scheme of the transaction process as the customer has to take time out from his busy schedule and the time spent could create a dent or an impression forever in his mind. So let your team be trained to do the site visits most effectively. Listed the best practices for the SITE VISIT EXPERENTIA by the Channel Partners. This could help your team members do more effective site visits. Don’t follow them everywhere in the house, especially into the bedrooms or smaller rooms; stay at the doorway Don’t avoid mentioning the negative points, but don’t brag about them Handle Objections, allow for as many objections as possible Show the home in a definite pattern that will appeal to the buyers Try to be on the same emotional level as the customer   Keep building rapport throughout the presentation by asking questions not telling them   Don’t get too excited too fast, keep calm at all times Involve them, allow them to make notes Once you