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KEYS OF PRIDE & JOY

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Hand over Apartment is not just a delivery of keys to the buyer, it is much more than all this. You are delivering a home to the owner, which could be a dream home for a person, It was immense pleasure for me to be part of this team where I am one among those smiling faces who meets our client during their initial Gruhapravesham. Not just that, this involves lot of other pre-handover activities which is most critical role in my work. It means keeping up the expectations of our valued customer.  HM being known for its quality and trust. Hence we set our benchmarks high and strive to achieve it for we all stand testimony to the fact that Quality rises above all and finally that is the only sustenance in the market. The core focus of the CRM team I work in, is to meet:        Expectations of snag free apartment        Expectation of lag free services & facilities Nothing is perfect, but it cannot be imperfect at the c...

LETS GO HIGHER- BRANDING WEDS SALES- COURTESY CHANNEL PARTNERS

In today’s fast paced world there are hundreds of brands which provide the similar type of products and services, but branding is the only tool where we can communicate to the customers that how different and unique is the product and service is. HM Group uses different mediums of brand communication, let it be Indoor or Outdoor. A direct communication is one of the strategic branding we follow. Case Study Hoarding Level from Ground: 40 + feet Visibility: Signal (30 seconds for moving TG and 180 seconds for stagnant TG) Location status: JC Road, Prime location, @ Signal with plethora of hoardings around Strategy: Striking, Simple & Direct communication Success: No Visuals, Only Content. Direct and Simple for quick readability. The hoarding stated “ OWN A READY LUXURY HOME IN SOUTH BANGALORE @ 62 LAKHS ONWARDS”. The hoarding was not only about the statement, but it was the innovation in the hoarding with the LED strips that allowed it to stand out. Similar t...

AN EDGE OVER CUSTOMER SERVICING: A PLEDGE

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Because of evolving business processes and rapid changes, the way people work is changing. However, savvy facility executives are learning that a high performance workplace can make a significant contribution to boost productivity, improving profitability and creating a competitive edge. To achieve this exceptional performance, the new focus is to shift their focus from the space their people occupy to the nature of the work their people do and how they can support it most effectively. We at HM are changing the way internal services are provided and delivered to our customers. A good example of the importance of understanding the need of the customer comes from the way the HM CRM team took initiative to solve a problem which proved to be an exemplary service by the customers and also increased their faith in our service. There was a huge dump of interior debris at the backyard of Indigo Block. This was of high concern as it was pertaining to hygienic issue for the residents there...

COMMEMORATING THE COMPLETION OF ROYAL HOMES

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A milestone was etched in the business chronology of HM. The amenities of HM Grandeur were unveiled by the project team of on 29 th July 2016 with Mr. H.J. Siwani and Mr. M.J. Siwani doing the honors of marking the opening of the facilities to all our current and prospective customers. It was the most awaited festival of the year for HM family, with the jubilant presence all the teams who were instrumental in construction and delivery of this monumental building in Wheelers Road, Frazer Town. Zeal and exuberance filled the air, when the teams saw their brand new building being lit and standing tall as 250+ feet monument, a tribute of the tireless efforts of all the people who have put their years into the making of this project . We understand what is Royalty and when we chose to create the edition of Royal Homes, we build not just the infrastructure but backed it with a 5 star service with the facility being managed by the Hospitality team. Concierge desk managed by the...

LO & BEHOLD! REVAMP OF OFFICE SPACE TO RETAIN SATISFIED CLIENTS

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Some view office renovation work as a dreadful chore, some find it a financial burden. But the plain fact is that, for a business to grow, constant office renovation is essential and necessary to maintain such growth. The major factor of concern while working on the interior of the Nuware's Office was that the office was running as the interior works were taking place so it was challenging to make the work happen. So phase based renovation plan was implemented so that the daily work atmosphere of the employees is not disturbed or hampered in any way possible. When it comes to renovation works, it is definitely wise to replace the carpets and tiles to ensure a fresher and livelier atmosphere. A fresh spray of paint or a wall sticker change can liven up this workplace. The surrounding walls can play a huge part in determining the ambience of your office. A change of color is essential to follow changes in color trends so a new color combo was set along with the textur...

A PAGE FROM MY SALES DIARY - Subin James

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My journey in selling   HM INDIGO   has been a great learning experience, not only it has helped me identifying the sales person in me, but also helped me to grow as an individual. Over these months, I’ve realised that a sales person is the first identity and the face of the company for a client, so striving to be a successful sales person has made me learn many new things. And each and every day so far has been a new learning experience. The most interesting part of the trade is that; we get to meet different types of individuals. Ranging from clients who know exactly what they want, to clients who are not sure if this is what they want. Some clients who are particular about each and every specification, to those who are not so specific. Clients who are unable to make a decision, to clients who make decisions on the spot Here is a one my real life experience, which is eye opener in my Journey: “ 5-year kid made a decision in 10 minute ”, surprised! Yes, friend...

NOW "TENSION FREE" FINANCE SUPPORT FOR THE HOME BUYERS

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Every person struggle and run behind banks to get approval for each and every document for Bank Loan while purchasing home. We value our customer’s time and as HM we always believe in value added services thus we have built a team who takes care of all the documentations and ease out the process of Home loan by actively coordinating with banks. Process flows as this in Flow chart, we believe in fast process hence we always consider the commercial banks such as SBI, ICICI, HDFC and Axis while suggesting, however we won’t stop with these three, and we are tied up with other major banks based on our customer’s convenience and preference. Post Client’s selection on bank, we channelize the process of HOME LOAN by collecting all the documents from customer, submitting same in the bank, coordinate with bank subordinates to make the process faster and actively doing follow up so that nothing can delay the process till the customer gets Loan Amount disbursed. The process remains more ...